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İŞ YERİNDE ETKİLİ İLETİŞİM

Tarafından Gönderildi MarketplaceUser 09/11/2018 0 Yorum Yap

 

İyi bir iletişim, bir organizasyonun her seviyesinde üretkenliği ve güçlü iş ilişkilerini sürdürmede önemli bir araçtır. Açık iletişim hatları sağlamak için zaman ve enerji harcayan işverenler, çalışanlar arasında hızla güven oluşturacak ve genel olarak üretkenlik, çıktı ve moralde artışa yol açacaktır. Bu arada, meslektaşları, yöneticileri ve müşterileri ile etkin bir şekilde iletişim kuran çalışanlar, her zaman bir kuruluşta değerli varlıklardır ve bu, insanları iş başvurusunda bulunurken sıklıkla rakiplerinden ayırabilen bir beceridir. İşyerinde kötü iletişim kaçınılmaz olarak çalışanların kendi yeteneklerine ve organizasyona olan güvenlerini sorgulamaya başlamalarına ve motivasyonlarının düşmesine yol açacaktır.

 

Herkesi dinleyin- çalışan memnuniyetinde, çalışanların fikirlerini veya şikayetlerini dile getirebilmeleri oldukça önemlidir. İyi bir şekilde kurulan iletişim hatları, herkesin unvanı ne olursa olsun, meslektaşları ve üstleri ile özgürce iletişim kurmasına olanak sağlamalıdır.

 

İnovasyon - Çalışanların alay edilme korkusu olmadan fikirlerini açık bir şekilde dile getirmelerine izin verildiğinde, fikirlerini masaya getirme olasılıkları çok daha yüksektir. İnovasyon, büyük ölçüde buna dayanır ve iletişimi teşvik eden bir kurumun yenilikçi olma olasılığı çok daha yüksektir.

 

Güçlü yönetim - Yöneticiler güçlü iletişimciler olduğunda, ekiplerini daha iyi yönetebilirler. Güçlü bir iletişimci olduğunuzda görevlerin yerine getirilmesi, çatışma yönetimi, motivasyon ve ilişki kurma (herhangi bir yöneticinin tüm önemli sorumlulukları) çok daha kolaydır. Güçlü iletişim, yalnızca insanlarla konuşma becerisi değil, aynı zamanda insanları birbirleriyle konuşmak için yetkilendirmektir.

 

Hedefleri ve beklentileri tanımlayın - Yöneticiler, hem takımlara hem de bireylere açık, ulaşılabilir hedefler sunmalı, herhangi bir projede gerekeni tam olarak açıklamalı ve tüm çalışanlar projenin, departmanın ve organizasyonun amaçlarının bir bütün olarak farkında olmalıdır.

 

Mesajınızı açıkça iletin - İletinizin hedef kitleniz için açık ve erişilebilir olduğundan emin olun. Bunu yapmak için açıkça ve kibarca konuşmanız önemlidir, mesajınızı karışıklığa veya suçlamaya neden olmadan net bir şekilde iletmelisiniz.

 

Ortamınızı dikkatlice seçin - Mesajınızı oluşturduktan sonra, mümkün olan en iyi biçimde yayınlandığından emin olmanız gerekir. Yüz yüze iletişim, çalışanlarla güven oluşturmanın en iyi yolu olmakla birlikte, her zaman bir seçenek değildir. Basılı bir kopyada sunulan bilgilerin bir e-postadan daha iyi mi çalışacağına veya genel bir notun yeterli olup olmayacağına karar vermek için zaman ayırın.

 

Herkesi dahil tutun - İletişim hatlarının her zaman açık tutulduğundan emin olun. İlerleme raporlarını ve proje güncellemelerini aktif olarak arayın ve teşvik edin. Bu, uzaktan personel ile çalışırken özellikle önemlidir.

 

Dinleyin ve empati gösterin - İletişim iki yönlü bir süreçtir ve eğer diğer tarafla diyaloğu dinlemez ve teşvik etmezse hiçbir şirket veya birey uzun süre ayakta kalamaz. Dinlemek saygı göstermektir ve işveren olarak ele almanız gerekebilecek herhangi bir sorunla ilgili bilgi edinmenizi sağlar.

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